Impact of Information Technology on Mobile Banking Services

R. Upadhyay¹ , D. Goel²

¹ Dept. of Commerce, Aryabhatta College (University of Delhi), New Delhi, India.
² Dept. of Commerce, Aryabhatta College (University of Delhi), New Delhi, India.

Correspondence should be addressed to: ruchiupcs@gmail.com.

Section:Review Paper, Product Type: Journal
Vol.5 , Issue.3 , pp.170-173, Jun-2017

Online published on Jun 30, 2017

Copyright © R. Upadhyay, D. Goel . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
 

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Abstract :
Banks being an important part of social development process are no exception of IT revolution. Banks are growing organisms marked by continuous increase in their collection, services and customers. But the same time isn’t always satisfied with the resources they are provided with. Indian Banking industry today is in the midst of an IT revolution. A combination of regulatory and competitive reasons has led to the increasing importance of total banking automation in the Indian banking industry. Entry of new banks resulted in a paradigm shift in the ways of banking transactions in India.. A new wave of technology that affected the Indian Banking industry the most during the last decade is mobile banking. Banks are now increasingly choosing mobile banking platform for their various services to the consumers. This paper examines the concept, benefits, and services of mobile banking and also studies the role of information technology in mobile banking industry.

Key-Words / Index Term :
Banking Automation, IT revolution, Mobile Banking.

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