KHARB, Latika. Data Mining: A Distinctive Approach to CRM. International Journal of Scientific Research in Network Security and Communication, [S. l.], v. 7, n. 2, p. 6–10, 2019. Disponível em: https://ijsrnsc.org/index.php/j/article/view/168. Acesso em: 23 feb. 2025.